Upon registration to our website and while using our service, user’s personal details such as name, email, contact number, address and etc. will be collected. Apart from these, we may collect other information through communication with user via email, phone calls, live chat session, face-to-face communication or paper communication.
Information collected will be used in the following reason:
Identify user identity in our website
Improve our website’s user experience and customer service’s quality
Update user our latest promotion and announcement
Important note: We will never provide your information to third parties or sell your information.
Data is the most valuable asset to our company. Hence, we are committed to secure data by implementing security measures as below:
SSL (Secure Sockets Layer) - data transfer between user and our server is encrypted
Comodo Secure Server - prevent unauthorised access to server
If the user does not continue to use our service, user can ask us to delete user information.
Users need to contact customer service to inquire about deleting user information.
Customer service will delete the user's information within 24 hours manually in the system.
Our website may contain links to provide user easy access to other website of interest. We ensure the links we provide is an authenticated website. However, we do not have any control over other website. Hence, our privacy and protection of user data is not applied when user providing data to other website.